Policies:

Here at Thetiffanydepot.com we strive to send you the best possible products and provide you with the best customer service. We feel that a combination of great products with good services makes long lasting customer relationships. So if at any time you have any questions please feel free to call us or email us at 772 581 2923 or sales@thetiffanydepot.com

Shipping
Free shipping to lower 48 U.S. states (as indicated on most items). For Alaska, Hawaii, and Canada please e-mail us with your destination requirements and we will quote you estimated shipping fees. All prices are in U.S. Dollars.

Satisfaction / Returns
If you are not satisfied with your purchase, you must email us at sales@thetiffanydepot.com within 7 days after receiving item for return instructions. Item must be in original purchase condition for a refund minus a 50% re-stocking fee. Please repackage the items as received. Return shipping charges are not refundable.

Damaged Goods
Open boxes immediately upon receipt. Contact us with 24 hours if damaged goods are discovered. Hold goods in original cartons and packaging. For obvious external damage or rattling, open carton in presence of the driver and instruct him or her to note damage in their log. Claims will not be honored if reported beyond 72 hours of receipt of goods.

Production Times
Most items ship in 5-10 days. Production times will vary because of the unique hand crafted process and may be up to 6-10 weeks. If you have a specific delivery time frame, we should discuss this prior to order placement. Sometimes, through circumstances beyond our control, we do not make a projected delivery schedule. We will do our best to expedite your order, but cannot guarantee an exact delivery day. An estimated production time has been given if applicable. Since these can vary by time of year and other factors, we will be more precise when we know the items you are ordering. Please understand that some products are of the highest quality and are being crafted or ordered especially for you. It will be worth the wait.

Changes / Cancellations
After your order has been placed, you have 24 hours to cancel the order before any fees are incurred. Any fee or charges incurred to us for cancellation or changes will be applied to you.

Disclaimer of Liability to Products Functionality
Under no circumstances shall any member of thetiffanydepot.com be responsible for any incidental or consequential property damages or bodily injuries arising from the use or misuse of the product.

Security
www.thetiffanydepot.com utilizes SSL (Secure Socket Layer) Technology. Secure socket layers encrypt credit card information so it can't be read by anyone but thetiffanydepot.com. When you place an order, your order information (including your name, address, credit card number) is encrypted using a market-proven secure server for maximum security. Your credit card and billing information cannot be read by third party as it travels to our order system. The order system we employ processes millions of transactions each month. Ordering from us is safe!

Privacy
Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product or service requested by the customer. Private Customer information (credit cards, S.S. Numbers, financials, etc.) is not kept on file. You will not receive any continual email solicitation from us. Soon we will start up a newsletter and it will have a simple opt in and opt out option along with instructions in how to do so.

Product Availability
Please note that listed availability might not be applicable for multiple copies of an item and items recently discontinued by our suppliers. In addition, sudden demand for an item can have an effect on its availability. We will inform you by phone or e-mail if any items in your purchase item(s) prove to be in backorder or unavailable. No transaction will be charged until your order is shipping.

Product Display/Colors
Thetiffanydepot.com makes every effort to display product images given by our suppliers as clear and as accurately as possible. However, we cannot guarantee that the color shades or color patterns you see on your computer exactly matches the product color you see in person, as the display of the color depends, in part, upon the monitor and the computer setting you are using. In addition, many of our art glasses are individually hand crafted, so some variation in its pattern should be expected.

Prices & Typographical Errors
Prices and policies are subject to change without notice. In the event a product is listed at an incorrect price, with incorrect information due to typographical error or error in pricing, coupon or gift certificate errors or misuse and abuse or incorrect product information received from our suppliers, we shall have the right to refuse or cancel any orders placed under these conditions and correct any disparities whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a FULL credit to your credit card account. We reserve the right to refuse any order.

Decorative use only
Window art and Fireplace screens are for Decorative use only and not to be used whtn fireplace is in use.